This explains what we collect when you use this website, book a strategy call, or work with us, and how it's kept safe. We've kept it in plain language wherever we can.
This Privacy Policy explains how Norvik Studio ("Norvik", "we", "us", "our"), a UK-based creative content agency providing video editing, social media management and graphic design services, collects, uses and protects information about you.
It applies to anyone browsing this website, requesting a proposal, booking a strategy call, or engaging our services. It should be read alongside our Terms & Conditions. Questions about anything here can go straight to hello@norvikstudio.co.uk.
We only collect what we need to reply to an enquiry, deliver a proposal, or run a project you've engaged us for.
We use the information above to run the studio, not to build a marketing profile of you.
Like most websites, this one uses a small number of cookies to run properly, remembering basic preferences and keeping the site secure, and may use privacy-friendly analytics to understand overall traffic, such as which pages get visited, in aggregate and not tied back to you individually.
You can control or clear cookies through your browser settings at any time. Blocking non-essential cookies won't stop you from browsing or contacting us, it may just mean we can't tell which pages are useful to visitors.
We don't sell your information, to anyone, ever. It's shared only where it's genuinely needed to run your project or the studio itself, for example with the scheduling, invoicing or hosting tools we rely on to deliver our services, and only to the extent each tool needs to do its job.
We may also disclose information where we're required to by law, or to protect our rights, our clients, or the security of this website.
Some of the tools we use may process data outside the UK. Where that happens, we rely on the safeguards those providers have in place, such as standard contractual clauses, to keep your information protected to a UK standard.
We keep your information only for as long as it's needed, for the length of an active engagement, plus a reasonable period afterwards to handle any follow-up work, disputes, or legal and accounting requirements.
Project files and brand assets are generally retained so we can support ongoing work or reference it in future projects together, and are deleted on request once there's no active or legal reason to keep them.
We use reasonable technical and organisational measures, such as restricted access to project files and platform credentials, to protect the information we hold from loss, misuse or unauthorised access.
No method of storage or transmission is completely secure, so while we work hard to protect your information, we can't guarantee absolute security.
Under UK data protection law, you have a number of rights over the information we hold about you. You can ask us to:
To exercise any of these, email hello@norvikstudio.co.uk. If you're not satisfied with how we've handled your information, you can also complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
We may update this policy from time to time, updating the "Last updated" date above when we do; continued use of the site after that means you accept the changes. It's governed by, and interpreted under, the laws of England and Wales. If anything above isn't clear, or you'd like to talk through how we'd handle your specific project, email us directly.
hello@norvikstudio.co.uk · UK-based · GBP billing